1. Who we are
Uplift Crest Path is a Tokyo-based provider of stretch ceilings, suspended ceiling systems and interior ceiling solutions. This policy explains how we handle information collected through our website, consultation requests and project communications.
2. Information we collect
We may collect your name, business name, email address, telephone number, property address and the details you provide about a project. We also receive technical information such as browser type, device information, pages viewed and approximate location derived from an IP address.
3. How we use information
We use information to respond to enquiries, prepare measurements and quotations, arrange site visits, deliver installations, provide support and improve our website. We may also use contact details to send service-related messages that you have requested.
4. Lawful and legitimate purposes
We process information where it is necessary to take steps at your request, perform an agreement, comply with a legal obligation or pursue our legitimate interests in operating and improving Uplift Crest Path. Where consent is required, we ask for it and record your choice.
5. Sharing information
We may share relevant project information with installers, fabricators, delivery partners, professional advisers and technology providers who help us operate the business. They may use information only for the services they provide to us and must protect it appropriately.
6. Retention
We keep enquiry and project records for as long as needed to manage the relationship, provide warranties, meet accounting requirements and resolve disputes. When information is no longer needed, we securely delete it or make it anonymous.
7. Security
We use access controls, careful handling procedures and appropriate technical safeguards to protect information from unauthorised access, alteration, disclosure or loss. No internet transmission is completely secure, so we cannot guarantee absolute security.
8. Your choices and rights
You may ask us to confirm, correct or delete personal information we hold about you, subject to legal exceptions. You may also object to certain uses or withdraw consent where processing is based on consent. Contact us using the details on our website.
9. Children
Our services are intended for adults and businesses. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can review and remove it where appropriate.
10. Policy updates and contact
We may update this policy when our services, technology or legal obligations change. The revised version will be posted on this page with a new update date. Questions about privacy can be sent to Uplift Crest Path, 2-11-3 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, or by telephone at +81 97-536-4271.